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Most of the final reports available on this page are in Adobe PDF format. You will need Adobe Reader to view them. If you have any questions about information on this page please contact Dr. Charles R. McClure at cmcclure@ci.fsu.edu.

2009

This report presents findings from the 2008-2009 National Survey of Public Library Computer and Internet Access survey.

• Bio, Acknowledgements and Table of Contents

• List of Figures

• Executive Summary (pages 1-7)

• Introduction, Methodology and Key Findings (pages 8-12)

• National Branch Level Data (pages 13-39)

• National System Level Data (pages 40-64)

• State Summaries (pages 65-155)

• APPENDIX 1 - Survey Instrument

• APPENDIX 2 - Advisory Committee

• Public Libraries and the Internet 2009 (Full Report)

By John Carlo Bertot, Charles R. McClure, Carla B. Wright, Elise Jensen, and Susan Thomas. For: The American Library Association and The Bill & Melinda Gates Foundation.

 

2008

This report presents findings from the 2007-2008 National Survey of Public Library Computer and Internet Access survey administered in the fall of 2007 to public libraries across the United States.

You may access the ALA publication Libraries Connect Communities: Public Library Funding and Technology Access Study 2007-2008 at the American Library Association.

Public Libraries and the Internet 2008: Study Results and Findings

• Table of Contents, Acknowledgements, Bios (PDF)

• List of Figures (PDF)

• Executive Summary p 1-6 (PDF)

• Introduction, Methodology and Key Findings p 7-16 (PDF)

• National Branch Level Data p 17-45 (PDF)

• National System Level Data p 46-65 (PDF)

• State Summaries p 66-163 (PDF)

• APPENDIX I - Survey Instrument (PDF)

• APPENDIX II - Advisory Committee (PDF)

• Download the full report Public Libraries and the Internet 2008 (PDF 6.25 MB)

By John Carlo Bertot, Charles R. McClure, Carla B. Wright, Elise Jensen, and Susan Thomas.
For: The American Library Association and The Bill & Melinda Gates Foundation.

 

2007

The 2007 national study presents findings from both a national survey and case sites. The national survey provides longitudinal data regarding public library Internet connectivity and public access computing services and resources, but also explores the impacts and benefits that communities derive from public library connectivity.

Public Libraries and the Internet 2007: Study Results and Findings

• Title Page, Acknowledgements, Intro, Method (PDF)

• Selected Key Findings, Selected Implications, Additional Views (PDF)

• National Branch Level Findings (PDF)

• State Branch Level Figures 67-77 (PDF)

• State Branch Level Figures 78-88 (PDF)

• State System Level Findings (PDF)

• State System Operating Expenditures 2006 and 2007 (PDF)

• State System Technology Related Operating Expenditures (PDF)

• State Technology Related Expenditures 2006, Expected 2007 (PDF)

• Appendix A Survey Instrument (PDF)

• Download the entire report (PDF 1.58 MB)

By John Carlo Bertot, Charles R. McClure, Susan Thomas, Kristin M. Barton, Jessica McGilvray (July 2007).
For: The American Library Association and The Bill & Melinda Gates Foundation.

 

2006

The 2006 national study presents findings from both a national survey and case sites. The national survey provides longitudinal data regarding public library Internet connectivity and public access computing services and resources, but also explores the impacts and benefits that communities derive from public library connectivity. The case sites focused primarily on successfully networked public libraries and the issues, solutions, and approaches that these libraries faced and resolved in order to develop sustainable and high quality public access computing and Internet services.

Public Libraries and the Internet 2006: Study Results and Findings (1.16 MB)
By John Carlo Bertot, Charles R. McClure, Paul T. Jaeger, & Joe Ryan (Sept. 2006)
For: The Bill and Melinda Gates Foundation and The American Library Association

The 2006 report is also available in sections.

• Table of Contents (PDF)

• Title Page, Executive Summary, and Acknowledgements (PDF)

• Introduction and Methodology (PDF)

• Relating Survey Findings to Case Study Findings (PDF)

• Study Conclusions: Impacts, Issues, and Possible Future Steps for Public Access Computing (PDF)

• Data Analysis and Major findings (PDF)

• National Branch Level Findings / Figures 2 - 15 (PDF)

• National System Level Findings / Figures 16 - 23 (PDF)

• State Branch Level Findings / Figures 24 - 35 (PDF)

• State System Level Findings / Figures 36 - 41 (PDF)

• Qualitative Survey Data Findings (PDF)

• Successfully Networked Public Libraries (PDF)

• Appendices
  • Table of Contents (PDF)
   
  • Appendix 1: Survey Instrument (PDF)
   
  • Appendix 2: Successfully Networked Public Libraries Visited (PDF)
   
  • Appendix 3: Case Study Approach and Method (PDF)
   
  • Appendix 3-A: State Library One Page Project Briefing (PDF)
   
  • Appendix 3-B: Sample E-mail Note to Site Visit Participants (PDF)
   
  • Appendix 3-C: Basic Public Library Interview Script and Brief Survey (PDF)
   
  • Appendix 4: Introduction to SNPL Checklist, Catalog & Summary (PDF)
   
  • Appendix 4-A: 2006 SNPL Checklist (PDF)
   
  • Appendix 4-B: 2006 Successfully Networked Public Libraries Catalog (PDF)
   
  • Appendix 4-C: 2006 Summary of Public Library IT & Network Services (PDF)
   
  • Appendix 5: Types of Within Library Use of Network Services (PDF)
   
  • Appendix 6: State Library Supported Electronic Libraries (PDF)
   
  • Appendix 7: State Library Supported Virtual Reference Services (PDF)
   
  • Appendix 8: State Library & System Role in SNPL Development (PDF)
   
  • Appendix 8-A: Examples of State Library Discounted Technology Procurement Initiatives (PDF)
   
  • Appendix 8-B: Examples of State Library Union Catalogs (PDF)
   
  • Appendix 8-C: Examples of State Library Statewide Interlibrary Loan (PDF)
   
  • Appendix 8-D: Examples of State Library Federated Search Sites (PDF)
   
  • Appendix 8-E: Examples of State Library Digital Collections (PDF)
   
  • Appendix 8-F: Examples of State Library State Government Information Sites (PDF)
   
  • Appendix 9: State Library Roles (PDF)
   
  • Appendix 10: Alternative Measures for Assessing SNPL Value (PDF)

There are also two specialized reports thus far regarding the 2006 Public Libraries and the Internet study. These reflect developments in wireless Internet access provided by public libraries as well as the significant roles and contributions public libraries played during the 2004-2005 hurricane seasons in the Gulf States.

Public Libraries and the Internet 2006: A Special Report on Wireless Access (67 KB)
By John C. Bertot, Charles R. McClure, Paul T. Jaeger, & Lesley Langa. (May 2006)
For: The Bill and Melinda Gates Foundation and The American Library Association

Public Libraries and the Internet 2006: A Special Report on Public Libraries and the 2006 Hurricanes (84 KB)
By John C. Bertot, Paul T. Jaeger, Charles R. McClure, & Lesley Langa. (May 2006)
For: The Bill and Melinda Gates Foundation and The American Library Association

 

2004

This report presents national and state data from the 2004 Public Libraries and Networked Information Services survey funded by the Bill and Melinda Gates Foundation and the American Library Association. A primary goal of the study was to provide the library community with current information that describes public library activities in the networked environment. The report summarizes findings at the library outlet and system level for all questions on the survey.

Public Libraries and the Internet 2004: Survey Results and Findings (642 KB)
By John C. Bertot, Charles R. McClure, & Paul T. Jaeger. (May 2005)
For: The Bill and Melinda Gates Foundation and The American Library Association

The 2004 report is also available broken into sections.

• Title Page, Executive Summary, and Acknowledgements (PDF)

• Final Report Narrative (PDF)

• National Outlet Level Findings / Figures 1 - 11 (PDF)

• National System Level Findings / Figures 12 - 30 (PDF)

• State Outlet Level Findings / Figures 31 - 36 (PDF)

• State System Level Findings / Figures 37 - 53 (PDF)

• Appendix A: 2004 National Public Libraries and Networked Information Services Survey (PDF)

• Appendix B: Survey Response Rate by State -- Analyzed Data (PDF)

 

2002

Public Libraries and the Internet 2002: Internet Connectivity and Networked Services
By John C. Bertot & Charles R. McClure, with the assistance of Kim M. Thompson. (2002)

 

2000

Public Libraries and the Internet 2000: Summary Findings and Data Tables
By John C. Bertot & Charles R. McClure (2000)

 

1998

Moving toward more effective public Internet access: the 1998 national survey of public library outlet Internet connectivity
By John Carlo Bertot & Charles R. McClure (1998)
For: The U.S. National Commission on Libraries and Information Science and the American Library Association

 

1997

• Policy Issues & Strategies Affecting Public Libraries in the National Networked Environment
• The 1997 National Survey of U.S. Public Libraries and the Internet: Final Report

By John C. Bertot & Charles R. McClure (1997)
For: Office for Information Technology Policy and U.S. National Commission on Libraries and Information Science

 

1994

Public Libraries and the Internet: Study Results, Policy Issues, and Recommendations

By John C. Bertot, Charles R. McClure, and Douglas L. Zweizig
For: U.S. National Commission on Libraries and Information Science (NCLIS)