E-Government

2009 Publications

• Gibson, A. N., Bertot, J. C., & McClure, C. R. (2009). Emerging role of public librarians as E-government providers. In R. H. Sprague, Jr. (Ed.), Proceedings of the 42nd Hawaii International Conference on System Sciences, 1-10. doi:10.1109/HICSS.2009.183
  • PDF available: Emerging Role of Public Librarians as E-Government Providers.

• McClure, C. R. (in press). Who needs to know? The state of public access to federal government information [Review of the book Who needs to know? The state of public access to federal government information, by P. McDermott]. Government Information Quarterly. doi:10.1016/j.giq.2009.04.002

• McClure, C. R., & Jaeger, P. T. (2009). Public libraries and Internet service roles: Measuring and maximizing Internet services. Chicago: American Library Association.

2008 Publications

• Bertot, J. C., Jaeger, P. T., & McClure, C. R. (2008). Citizen-centered E-government services: Benefits, costs, and research needs. In S. A. Chun, M. Janssen, & J. R. Gil-Garcia (Eds.), The Proceedings of the 9th Annual International Digital Government Research Conference: Partnerships for Public Innovation (pp.137-141). Montreal, Canada: Digital Government Society of North America.
  • PDF available: Citizen-centered E-Government Services: Benefits, Costs, and Research Needs.

• Gibson, A. N., McClure, C. R., Bertot, J. C., McGilvray, J. A., & Andrade, J. C. (2008). Community leadership through public library E-government services. Florida Libraries, 51(1), 4-7. Retrieved from http://www.flalib.org/
  • PDF available: Community Leadership through Public Library E-Government Services.

2006 Publications

• Bertot, J. C., & Jaeger, P. T. (2006). User-centered E-government: Challenges and benefits for government web sites. Government Information Quarterly, 23(2), 163-168. doi:10.1016/j.giq.2006.02.001

• Bertot, J. C., Jaeger, P. T., Langa, L. A., & McClure, C. R. (2006). Drafted: I want you to deliver E-government. Library Journal, 131(13), 34-37. Retrieved from http://www.libraryjournal.com/
  • Article available: http://www.libraryjournal.com/article/CA6359866.html

• Bertot, J. C., Jaeger, P. T., Langa, L. A., & McClure, C. R. (2006). Public access computing and Internet access in public libraries: The role of public libraries in E-government and emergency situations. First Monday, 11(9). Retrieved from http://firstmonday.org/
  • Article available at: http://firstmonday.org/htbin/cgiwrap/bin/ojs/index.php/fm/article/view/1392/1310

2003 Publications

• Bertot, J. C. (2003). The multiple dimensions of the digital divide: More than the technology ‘haves’ and ‘have nots’. Government Information Quarterly, 20(2), 185-191. doi:10.1016/S0740-624X(03)00036-4

• Thompson, K. M., McClure, C. R., & Jaeger, P. T. (2003). Evaluating federal websites: Improving E-government for the people. In J. F. George (Ed.), Computers in society: Privacy, ethics, and the Internet (pp. 400-412). Upper Saddle River, NJ: Prentice-Hall.
  • PDF available: Evaluating Federal Websites: Improving E-Government for the People.

2002 Publications

• Aldrich, D., Bertot, J. C., & McClure, C. R. (2002). E-government initiatives, developments, and issues. Government Information Quarterly, 19(4), 349-355. doi:10.1016/S0740-624X(02)00130-2

• McClure, C. R. (2002). Information policy-based indicators to assess U.S. federal websites: Methods and issues. In J. Stein, M. Kyrillidou, & D. Davis (Eds.), Proceedings of the 4th Northumbria International Conference on Performance Measurement in Library and Information Services (pp. 145-154). Washington, D.C.: Association of Research Libraries.

2001 Publications

• McClure, C. R. (2001). Assessing federal websites: Preliminary findings and key issues. Documents to the People, 29(1), 12-19. Retrieved from http://www.ala.org/ala/mgrps/rts/godort/dttp/aboutdttp.cfm

• McClure, C. R. & Sprehe, J. T. (2001). Using U.S. information policies to evaluate federal websites. In C. R. McClure, & J. C. Bertot (Eds.), Evaluating networked information services: Techniques, policy, and issues (pp. 255-292). Medford, NJ: Information Today.

2000 Publications

• Bertot, J. C., & Moen, W. E. (2000). FirstGov.gov/org/net/com: Issues and considerations. Journal of Academic Librarianship, 26(6), 422-426. doi:10.1016/S0099-1333(00)00163-4

• McClure, C. R. (2000). Federal information policies affecting public access to web-based federal information. In ASIST 2000: Proceedings of the 63rd ASIST Annual Meeting 37, 224-245. Retrieved from http://www.asis.org/proceedings.html

• Smith, B., Fraser, B. T., & McClure, C. R. (2000). Federal information policy and access to web-based federal information. Journal of Academic Librarianship, 26(4), 274-281. doi:10.1016/S0099-1333(00)00128-2