McClure - National Surveys

Chuck McClure

Charles R. McClure, PhD

Francis Eppes Professor of Information Studies and
Director, Information Use Management & Policy Institute
College of Communication & Information, Florida State University

Louis Shores Building, Room 226
Tallahassee, Florida 32306-2100
Phone: (850) 644-8109
Fax: (850) 644-4522


Francis Eppes Professor


Information Use Management & Policy Institute




National Surveys

He completed national surveys in 1994, 1996, 1997, 1998, 2000, 2002, 2004, and 2006 on Public Libraries and the Internet, with John Carlo Bertot, examining the use of the Internet by public libraries. These studies were funded and published by National Commission on Libraries and Information Science (NCLIS), the Bill & Melinda Gates Foundation, and the American Library Association (ALA). He is currently a Co-PI with John Carlo Bertot on an effort continuing through 2009 to extend and expand these national surveys, funded by the American Library Association for $1.4 million.

McClure was the Co-Principal investigator for a study funded by OCLC (and others) assessing Digital Reference Services. This study resulted in the manual, Statistics, Measures and Quality Standards for Assessing Digital Reference Library Services; Guidelines and Procedures (2002). He completed, in January 2002 a project funded by the Association of Research Libraries that resulted in a manual describing a number of statistics and measures to describe use and users in the networked environment and a report assessing the utility of institutional outcome measures for academic libraries. He has also been to Principal Investigator on a range of initiatives related to the evaluation of the Florida Electronic Library (FEL) to assess the service and to conduct functionality and usability on the services conducted 2001 through 2007.

From 2003-2008 McClure was Co-Principal Investigator on three studies funded by the U.S. Institute for Museum and Library Services. The first is Librarian Education for the Collection, Analysis and Use of Library Networked Services and Resources Statistics which resulted in EMIS (E-metrics Instructional System) training modules related to networked statistics available on the Institute website in. The second study is Integrating Public Library Databases onto a Nationwide Digital Basemap for Enhanced Library Services: The U.S. Public Library Geographic Database which resulted in an online public access GIS for public library descriptive data. During 2005-2008 he is serving as the Co-Principal Investigator on a study also funded by the Institute for Museum and Library Services, Increasing the Effectiveness of Evaluation for Improved Public Library Decision Making.


Government Service






Information Management Consultant Services, Inc.