2001 Publications

  • Bertot, J. C., & McClure, C. R. (2001). Government Information Quarterly: A new beginning. Government Information Quarterly, 18(1), 1-2. doi:10.1016/S0740-624X(00)00065-4
  • Bertot, J. C., McClure, C. R., & Ryan, J. (2001). Statistics and performance measures for public library networked services. Chicago: American Library Association.
  • Eisenberg, M. B., & McClure, C. R. (2001). Digital reference librarians: Who needs ’em? Or, key issues in virtual reference desk services: Taking action. In J. Stahl & A. S. Kasowitz (Eds.), Facets of digital reference: Papers and presentations from the virtual reference desk, 2nd annual Digital Reference Conference, October 16-17, 2000, Seattle, WA. Syracuse, NY: ERIC Clearinghouse on Information & Technology.
  • Lankes, R. D., McClure, C. R., & Gross, M. (2001). Assessing quality in digital reference services. In E. Aversa & C. Manley (Eds.), ASIST 2001: Proceedings of the 64th ASIST Annual Meeting 38, 323-328. Retrieved from http://www.asis.org/proceedings.html
  • McClure, C. R. (2001). Introduction to evaluating networked services. In C. R. McClure & J. C. Bertot (Eds.), Evaluating networked information services: Techniques, policy, and issues (pp. xiii-xx). Medford, NJ: Information Today.
  • McClure, C. R. (2001). Network literacy in an electronic society: An educational disconnect? In R. W. Kubey (Ed.), Media literacy in the information age: Current perspectives (pp. 403-440). New Brunswick, NJ: Transaction.
  • McClure, C. R. (2001). Obtaining descriptive data to describe database use and users: Policy issues and strategies. In Proceedings of the Second National Conference on Scientific and Technical Data: Data for science and society (n.p.). Retrieved from http://www.nap.edu/
  • McClure, C. R., & Bertot, J. C. (Eds.). (2001). Evaluating networked information services: Techniques, policy, and issues. Medford, NJ: Information Today.
  • McClure, C. R., Davis, D., Schmidt, S., & Bertot, J. (2001). Statistics and measures to describe network use, users, and uses. In E. Aversa & C. Manley (Eds.), ASIST 2001: Proceedings of the 64th ASIST Annual Meeting 38, 563-563. Retrieved from http://www.asis.org/proceedings.html
  • McClure, C. R., Lankes, R. D., Gross, M., & Choltco-Devlin, B. (2001). Statistics, measures, and quality standards for assessing digital reference library services: Guidelines and procedures. Retrieved from ERIC database. (ED472588)
  • McClure, C. R. & Sprehe, J. T. (2001). Using U.S. information policies to evaluate federal websites. In C. R. McClure, & J. C. Bertot (Eds.), Evaluating networked information services: Techniques, policy, and issues (pp. 255-292). Medford, NJ: Information Today.
  • Ryan, J., McClure, C. R., & Bertot, J. C. (2001). Choosing measures to evaluate networked information resources and services: Selected issues. In C. R. McClure & J. C. Bertot (Eds.), Evaluating networked information services: Techniques, policy, and issues (pp. 111-136). Medford, NJ: Information Today.